Adding Opportunities

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To add a new sales opportunity

 

Click the add function either from the controls or by right clicking on the opportunities grid.

 

This will launch the standard enVisual process launcher.

 

Opportunities is based around the enVisual enProcess module and some of it's functions are inherent to enProcess, more details on this can be found in the enProcess help.

 

encentral_opportunities_addopportunitylaunchprocess

 

The prospective client is displayed at 'a', this will be automatically populated with the prospective client of the currently selected opportunity if launched from the right click option. This can be changed, by using the find function (b) to launch the enVisual GES. If the prospective client currently does not exist as a contact within enVisual then a new contact can be added and selected using search.

 

Ensure that the global find option is enabled under the performance tab in system configuration if a different style search engine is displayed.

 

Ensure that the selected process 'c' is 'enVisual - Opportunities Process' or 'CRM Business Opportunity'. This is the same process but may be named 'CRM business opportunity' on older versions.

 

Ensure that status is set to active and that the start now check box 'd' is ticked.

 

Click the select button 'e' to begin the addition process. Clicking cancel will cancel starting the process and return to the grid.

 

This will launch the opportunities wizard.

 

encentral_opportunities_addpg1

 

 

Process wizard controls

 

Each data capture form has the same navigational control panel. The controls perform the following functions

 

Close

Closes the process wizard without completing it, which means it can still be updated or edited.

 

Complete

This closes and completes the process wizard, which means that it can still be viewed as read only, but not updated or edited.

 

In terms of opportunities correct selection of the above controls is important as once you click complete on an opportunity the details of opportunity cannot be updated.

 

ABC (may be disabled)

This allows use of the enVisual optional spell checking function. Use of this control will spell check data enter into the data capture form fields.

 

Previous Page (left arrow)

navigates to previous page if available

 

Next Page (right arrow)

Navigates to next page if available

 

View Communications

This allows any communications that have been logged in enVisual against the prospective client to be viewed whilst still keeping the wizard open.

 

Create Task

Allows an enVisual task to be created against the current prospect.

 

 

Form Fields

 

An brief explanation of the field functions is given below.

 

Page 1

 

enCentral_opportunities_addpage1

 

 

Field Label

Function

Prospective Client

enVisual contact for who the opportunity is being created

Client Type

The type of client, i.e. Individual, Company etc..

Opportunity

Short description of the opportunity

Source

Where the opportunity came from, i.e telephone enquiry

Total Values

Automatic field updated by values on page 2

Age

Automatic field displays age of opportunity in days

Stage

Current status of opportunity

Manager

enVisual user responsible for managing this opportunity

Notes

text notes relating to the opportunity and activities

Campagin

The opportunity can be associated with a campaign here

 

 

Page 2

 

enCentral_opportunities_addpage2

 

 

Field Label

Function

Product Service

The product or service being offered

Stage

The current status of this opportunity

F / Casted value

Anticipated revenue

Closed Value

Actual revenue if the sale is made

Probability Closure

How likely it is that the opportunity will be realized

Forecast Currency

Currency in which the forecast value is given

Closed Currency

Currency in which the opportunity has been realized

Status

Status of the opportunity

 

 

On page 2 there is an addition check box labeled bespoke service. This provides provision for the user to detail services that may not be available in the product and service selection list.

 

Clicking the check box opens new fields.

 

The fields are defined in the same way as in the above table, with the difference that the product service field is now open for the user to enter product details.

 

 

Page 3

 

 

enCentral_opportunities_addpage3

 

 

Page contains large text fields that will enable the user to store notes on any activities associated with this opportunity.

 

Field Label

Function

Key Decision Makers & Contact Details

Details of persons involved

Opportunity History / Key Issues

Details of activities relating to the opportunity

Completion

Details on the completion even if not realized

 

 

Once the required details have been added the wizard can then be closed using the 'close' button. When returning to the Opportunities Grid if the newly added opportunity is not visible then click the refresh button to refresh the view.