Reconciled transactions can be reversed, this is necessary for reversing transactions that have been reconciled.
1. | Open the bank reconciliation screen and filter by the required bank. |
a. | Filtering can be done from the right click menu on the required bank account |
b. | Find the statements that have been added after the batch that has the issue |
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2. | Right click on the oldest reconciliation statement and select “Reset Reconciled Account” |
a. | This will advise a confirmation prompt, please advise yes. |
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3. | Now open the reconcile account screen and remove all listed transactions |
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a. | The transactions are removed by selecting them in the top section and clicking the remove button to move them to the lower section. |
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b. | Once this has been completed please click the ok button |
c. | On the advised prompt select “Close Form” and not the “Reconcile Batch” option |
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4. | Now delete the reconciliation/statement header from the system |
a. | This is done from the right click menu again |
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5. | The bank reconciliation/statement for that period should now have been removed |
6. | Repeat this process on every reconciliation/statement until the one with issue has been removed |
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