|
Reconciled transactions can be reversed, this is necessary for reversing transactions that have been reconciled.
| 1. | Open the bank reconciliation screen and filter by the required bank. |
| a. | Filtering can be done from the right click menu on the required bank account |
| b. | Find the statements that have been added after the batch that has the issue |
| 2. | Right click on the oldest reconciliation statement and select “Reset Reconciled Account” |
| a. | This will advise a confirmation prompt, please advise yes. |
| 3. | Now open the reconcile account screen and remove all listed transactions |
| a. | The transactions are removed by selecting them in the top section and clicking the remove button to move them to the lower section. |
| b. | Once this has been completed please click the ok button |
| c. | On the advised prompt select “Close Form” and not the “Reconcile Batch” option |
| 4. | Now delete the reconciliation/statement header from the system |
| a. | This is done from the right click menu again |
| 5. | The bank reconciliation/statement for that period should now have been removed |
| 6. | Repeat this process on every reconciliation/statement until the one with issue has been removed |
|