The Supplier Recovery grids are security controlled and thus can only be accessed with the the appropriate user security.
These are located within the security module of enVisual > System Security > enFee > Supplier Recovery.
These options will not be set by default for any users (including SUPER) and will require configuration accordingly. The ‘RoR Grid View’ option will allows users access to the grid but not allow any editing privileges.
The ‘RoR Grid Edit’ option will allow users to work within the grid; these users must also have the view security set.